Quality and Expert Rug Care

Testimonies 

Wow, Trent did a great job as always. My 13 year old carpet looks like new. Thank you so much for your excellent work.

Peggie
October 2017


I purchased a Persian rug online, suspecting it would need to be cleaned, and it did. Dropped it off at Premier Rug Washing for cleaning and repair. It now looks fantastic!

Chris
October 2017


"Premier Rug Washing professionally cleaned my Bijar, Tabriz and Bokhara rugs, and did an incredible job! My rugs had not been cleaned since I bought them 25 years ago and my dog had not been kind to them. It became obvious that I needed to purchase all new rug pads as mine had disintegrated when they picked them up. Trent and his brother were kind enough to move my furniture back when they delivered them. Look no further. Premier Rug Washing will exceed all your expectations."

Stacey
August 2017


"I have been very pleased with service, both carpet cleaning and antique rug cleaning and repair. Repairing frayed edges and putting on new fringe can really change the look of a rug! Trent has been very nice, and it’s great that he picks up and delivers the rug. We recommend your service to anyone and give you 5 stars!"

Dorothy
February 2017


"Trent has been cleaning our rugs and carpet for years. We have off white wall to wall carpeting and a large black Labrador... He just finished cleaning the carpets and other than prestine carpets you would never know he was here. Hardworking, honest, pleasant and a great value."

Debra
January 2017


"My rather expensive souvenir from Turkey, a small kilim, was also loved by a mouse, which started to chew out a nest inside the temporarily rolled up rug. This rug was unique and specified spot cleaning, so I was concerned that cleaning it be done carefully and without damaging it. Premier Rug Washing cleaned it for me and hand wove, sewed, and refringed the chewed up edge, for a very reasonable fee. It\'s repaired and clean; I am very relieved and happy with how it turned out."

Alice
January 2017


"I brought in our off-white shag rug after a puppy visit over the holidays. I was able to pick it up within 3 days to beautiful results. The odor was gone and I think the rug looks brand new. Customer service was excellent. I will definitely recommend Premier Rug Washing and use their services again."

Pam
December 2016


"I could not be more pleased with the work that Premier Rug Washing (and Quality Rug Repair) did on my rugs. They re-sized one rug to use as a wall hanging, hand-serging the edges; repaired holes and other damage to an older Oriental rug I inherited and washed and refringed other rugs for me. Quality work. Nice guys. I highly recommend this business."

HJF
December 2016


"We were very pleased with the carpet cleaning, plus the special area rug cleaning which was done at their business.

Trent took great care in moving furniture, etc. The pricing was reasonable also. We highly recommend them."

Bob & Pat
November 2016


"Premier Rug Spa really did a great job cleaning our rugs when one of our cats had diarrhea on several of them. One of the rugs is very light colored and they still got the stains out. I would recommend them for any kind of pet accidents on your rugs."

November 2016


"Premier cleaned all our area rugs and wall to wall carpeting. They were efficient, thorough and totally cleaned up after themselves. They were very patient while we got the rugs perfectly situated when they were re-installed. They also steam cleaned an area that had had a sewage back up. We could not be happier with their service and highly recommend them."

Enid
October 2016


"Premier Rug washing made the remediation of our rugs after flood damage easy! Trent picked up our large wet wool rugs and pads, gave an assessment of damage and an estimate of the cost on site. He said our rugs would be cleaned and dried and new pads would be cut for each rug, and that he would deliver the rugs within a week. Since our flooded floor was not finished in one week, Trent was willing to hold our rugs at his shop until we were ready for delivery. We were glad to be able to salvage our large wool rugs, thanks to Premier Rug Washing!"

M. L.
August 2016


"Trent from Premier Rug Spa has been cleaning carpeting and fine orientalist rugs for us for years. His service is always prompt and professional. I feel very comfortable with him in our home.
When my daughter and her husband moved into their new home he did a great job for them also.
They also do a beautiful job refringing rugs also. I couldn't be more pleased.
"

Patti
August 2016


"We entrusted our four antique, hand tied, silk rugs to Premier Rug Washing after much research as to proper cleaning methods. Our rugs were returned promptly and in good order. They look beautiful. Trent has the proper certifications, experience and knows his business. Thanks to Premier for a job well done."

Dan
August 2016


"We've just had our antique rug washed by Premier, and are very impressed. They took care of the mold/mildew issues that our almost 100-year old rug had and it looks great. Will not hesitate to bring more work to Premier Rug Washing."

Andrea
July 2016


"Trent from Premier Rug Washing has done a super job. I had him clean the carpeting before I moved in (Fall of 2014) and again today (Summer of 2016). Superb job! I can\'t say enough about how well everything went both times. He arrived on time and went immediately to work. He is a thorough professional."

Linda
July 2016


"Unbelievable. I just put down the rug I had Premier Rug clean for me. Unbelievable is all I can say. I would recommend Premier Rug to anyone. I got it at a garage sale and it was originally at someone's cottage and was full of sand. I tried to beat it out and had no success. It also had some of the fringe that was unlooped and they repaired it. What a wonderful job they did."

Again, I would recommend Premier Rug

Karen
June 2016


"Trent at Premiere Rug Washing went above and beyond to provide personalized care and attention, starting with the best rate in the area through exceptional responsiveness to my questions, tour of the facility, and ending with a beautifully cleaned hand-made rug. Exceptional service! "

June 2016


"We had several rugs cleaned and repaired at Primier and they all came out looking like new. Trent showed us how the rugs are cleaned, dried, and repaired and even told us where the rugs were made and special characteristics of the country and people who made them. He is a pleasure to work with and completes the work in a very reasonable time frame. He also told us what pads we should use to protect the rugs and the floor underneath them. This is truly a top notch business and we would recommend them with no reservations."

Margaret & Tom
June 2016


"Premier has washed my area rug several times to remove pet and food stains, pet hairs, and dirt. The rug comes back clean smelling and bright. This is especially important because I'll have two babies crawling on it in a couple weeks, and they love the fluffy red carpet."

Peggy
May 2016


"I own two beautiful Oriental area rugs and they have decorated my dining and living rooms for the past 22 years. They had NEVER been professionally cleaned and were doing just fine with an occasional vacuuming. Then I rescued a 2 year old female brindle boxer named Elle from the Dane County Humane Society and she "baptized" one of the rugs her first week with us. The second rug fell victim to the heavy dining room table legs that left deep imprints on its coral surface, and the occasional minor stain from a splatter or spill. I noticed that both rugs were looking dingy and dull and it was time for a good cleaning. So I went online and found Premier Rug Washing, called them and dropped my rugs off on a Wednesday morning. I was given an estimate, which I thought was very reasonable, and picked them up again on Saturday. They look like new again!! And the staff there was personable, friendly and gave me realistic expectations about removing the indentations from the table legs. I would highly recommend their service. "

Gina
April 2016


"I am happy to offer my gratitude and testimonial to Premier Rug Washing - here's my story:

Last year, I was lucky to find a large, vintage, wool, hand-woven, oriental area rug at a thrift shop and to purchase it for a song. It was in wonderful condition, but thoroughly dirty and, prior to storage, had been permeated with a noxious insecticide. There was no way this rug could be cleaned at home. So, I did some homework.

My second bit of luck was finding PRW. When I called, Trent kindly explained all the necessary steps of their process and, as I cringed on the phone expecting the worst, quoted a reasonable and affordable price. When I retrieved my rug, I was ecstatic. This long-neglected rug had been restored to its original beauty and pliability and, now, has a good, fitted pad to help maintain it. It's gorgeous!

During my two trips to PRW, I saw a variety and the quality of work PRW has done for others. If you love your rug and upholstery, go there. Trent and crew have the knowledge, appreciation, skill, and facilities to care for them. Many thanks, PRW!"

Gina
April 2016


"We had a silk Oriental rug cleaned by Premier. Not only did we get a beautifully clean rug back, but we got the tour of all the equipment used to make it that way. We were highly impressed and consider this to be the best rug cleaner we have ever experienced, having lived nation-wide."

Brian
April 2016


"We have had our long shag rugs cleaned by Premier Rugs numerous times. The rugs always are clean and stand up to the heavy traffic . Their always done on the date requested . Great job always."

Fritz
April 2016


"Premiere did an excellent job cleaning my light blue rugs after my dog had walked through mud right before hosting company. I called and was able to schedule a cleaning right away and they worked to return my rugs within the week. I highly recommend them. Fast and friendly! We will use them again."

Lorraine
April 2016


"I've had Premier Rug Washing (PRW) to my home too many times due to a counter surfing lab who enjoys his "snacks" on my living rooms area rug. PRW has cleaned up mashed in bananas, peanut butter and power bars, chicken and oil packed tuna. My lovely rug has been resurrected from the dead many times by Trent and his brother from PRW . . . and I've never had to call them back due to reappearing stains! And very importantly, my rug is no worse for the wear for its multiple cleanings. PRW is extremely competent, highly professional and a joy to work with, I highly recommend them."

Janet
April 2016


"Our two 12'x8' rugs were looking pretty drab and shabby after being in our bedroom and living room for 15 years. We found Premier on the internet, called and dropped the rugs off that afternoon. When I picked them up a couple days later, they LOOKED LIKE NEW!! The staff was friendly and efficient and "the price was right!!" We are very happy!! Thanks."

Steve
April 2016


"The rug that I had Premier cleaned came from a friend\'s house in Cairo and was pretty dirty and sandy. Premier rug did a beautiful job getting it looking like new. I would trust them to do any of my expensive area rugs anytime."

JK
March 2016


"Trent and his team at Premier Rug Washing were so easy to work with. They communicated well, were incredibly polite, and got our rug into great shape after a pet-related mess — all at a very reasonable price. I\'ll definitely be back. Thank you!"

Josh
March 2016


"Very satisfied. Cleaned and revitalized a large area rug I loved. Thought maybe it couldn't ever get clean again & it now looks new. Thanks."

Debi
March 2016


"Excellent pickup and delivery service. Our wool rugs look great and would definitely use Premier Rug Washing again."

SV
March 2016


"We've had Premier Rug Washing out to our Verona home multiple times over the last 5 years or so. We have wool carpet and area rugs so they need special attention and Premier has always taken care of things. Trent is very accommodating, punctual, and conscientious. Gets the job done thoroughly and well. We highly recommend Trent and Premier."

TFM
March 2016


"Excellent pickup and delivery service. Our wool rugs look great and would definitely use Premier Rug Washing again."

SV
March 2016


"We've used Premium Rug Washing twice and had the best experience both times. The first time we contacted them to clean a rug that our cat pooped on 3x. The rug came back to us brand new and with a special sealant in case an accidents happen again. The next time we contacted PRW was for mice droppings found on a rolled up rug we had stored in our basement while construction was underway on our home. We also learned Premium Rug Washing provides ozone cleaning so we had them clean our couch, chairs and pillows that also suffered the same fate as our rolled up rug. Everything was picked up and delivered to our home which saved us time and energy. Premium Rug Washing is our go to company for deep cleaning! "

AP
March 2016


"For years we have been keeping our Persian rugs clean with vacuum cleaners so I couldn't believe how much dirt came out of our rugs that is embedded down deep within them. Premier Rug Washing picked up our rugs, cleaned and delivered them back to us. They did a tremendous job while teaching us, not only how to preserve our investment, but also teaching us the history of our rug, the area of the world it came from and how much of a piece of art it is. Trent is truly a master of his work in both knowledge and skill. I highly recommend them!"

Matt
February 2016


"These guys are great. They did a perfect job (twice, a year apart) on two of our expensive rugs."

FRK
February 2016


"The guys at Premier Rug Washing did a great job on my rugs! The rugs were completed on time, they cut some pads to the size I needed and after several years of my dogs wear and tear on the rugs, they came out clean and odorless. I'd definitely recommend Premier Rug Washing!"

Kevin
February 2016


"I have taken two 5' x 8' braided rugs and one braided runner to Premier. They are more than 12 years old and have never been cleaned - just vacuumed. The salesman explained the process and said they'd be done within a week. The rugs turned out awesome! They no longer look dark and dingy and the bright colors are back - just like new! Don't throw out those dining room or living room rugs that seem a bit dull. Take them to Premier. I highly recommend them! "

Linda
February 2016


"Premier earns their name. I would only trust my rugs to Premier! They have cleaned many of my Oriental rugs and I am very pleased."

Richard
February 2016


"The rug had been stained and put away for several years. Premier thought they could get out most of the stains. It didn't come 100% clean, but I thought that they did a great job and at a reasonable price. The stains that remain are barely noticeable, and I would recommend them to anyone."

DK
February 2016


"thank you for saving our area rug! it had been in storage for several years, had multiple stains and a couple cigarette holes. you do amazing work. we have recommended you to some of our friends and will definitely use you again."

Marj and Rich
February 2016


"We have an 8 X 10 wool rug from Pottery Barn (9) years old under our kitchen table. It has survived 3 dogs and spills but was needing a thorough cleaning. I had called around to carpet cleaners, but they could not guarantee complete water removal and were very expensive. I called premier rug washing and was surprised how reasonable they were. They cleaned our rug using their system and it looks brand new. Perfect. It is really refreshing to pay for a service that produces what they tell you and they were so nice."

Kim
February 2016


"I have a large area rug in my family room that our Shih Tzu had urinated on a few times...Premier Rug Washing picked up my rug for me, washed it and within a matter of days, returned the rug to me ODOR FREE!! It's difficult to remove pet urine odor, but Premier Rug Washing has figured it out! I'm very pleased with the results I received! Thank you Premier Rug Washing!"

Michele
February 2016


"Trent did a fantastic job of cleaning my carpets before I sold my home. He was very detail oriented and very thorough to make sure he addressed all of my concerns. He was able to get out all stains and make my carpets look like new again. Trent was also very accommodating around my busy schedule and was super pleasant and courteous. I would highly recommend Premier Rug Washing to anyone in the Madison and surrounding areas."

Susan
February 2016


"Premier Rug Cleaning has been cleaning my carpets and area rugs over a period of many years, and I have never been less than completely satisfied, in fact many times have been amazed that they look better than expected. I had an Oriental rug that had been rolled up and stored in the basement, and had a kink in it that could not be flattened, as well as loose fringe. It came back looking like new. He has restored and cleaned a braided rug also, and cleaned pet stains and odors fully. I would not use any other company regardless of coupons, etc."

Nancy
February 2016


"We inherited two large oriental rugs that had not been cleaned in decades. After taking the first one to Premier Rug Washing, we were so happy with the results that we took the second one there for cleaning as well. They did an excellent job and were able to remove some old padding that had become adhered to the back. The rugs look gorgeous are now a wonderful new addition to our home."

Wendy
February 2016


"Premier Rug Washing did a wonderful job cleaning area rugs that were on our showroom floor. As you can imagine, the area rugs get a lot of traffic and had deep dirt stains. When they were brought back to us, they looked brand new! I would highly recommend Premier Rug Washing."

Rubin's Furniture
February 2016


"Premier Rug Washing is top notch in Dane County. They are easy to work with and do an excellent job. There are no shortcuts with the way they clean rugs. I recommend them often. They are my go to rug cleaner!"

Iconi Interiors
February 2016


"Very pleased with the oriental rugs that were recently cleaned at Premier. We plan on having them clean our carpets in our home soon. Keep up the good work."

Chuck
January 2016


"In my business our rugs become very "well worn" and I am amazed at how wonderfully our rugs come back. It is just so easy to work with Premier Rug Washing and I will recommend them to all of my friends.. "

Erika
January 2016


"Through the 45 years I have lived in my house I have experienced a lot of rug cleaners. Trent is the best. He works hard and is very competent. The result, especially on stair carpeting is remarkable. And the orientals come back to life. "

Anne
January 2016


"We have been using Premier for our oriental rugs, carpet and upholstery. They do an amazing job. Trent is very knowledgeable, professional , and skillful at making everything look like new. He has even gotten out some pretty terrible stains (remarkably). Once you see the difference he makes you won't go to anyone else. We have been very happy."

Trudy
January 2016


"We had major pet damage to our carpet. Trent came out and explained in detail what needed to be done to remove the pet damage and odors. He removed our Carpet and pad and sealed the sub floor to neutralize the pet odors. We have had no odors since the work was done. Trent comes highly recommended, his knowledge is unmatched in this business."

Mike
January 2016


"We have had Trent come to clean our carpet on several occasions. He does an excellent job, and we have always been pleased. He also took some area rugs to his shop to clean, and they came back looking much brighter. One of the old rugs needed some repair, so he did that and put new fringe on both ends. I highly recommend his work."

Dorothy
January 2016


"We have sent a number of carpets with Premier and have never been disappointed. Most notably is a handmade carpet bought in Saudi Arabia 30 years ago, and has been on the floor since. It came back like it was brand new, I couldn't believe they were that good. Their quality is excellent. Their price is most reasonable. And their turnaround time is great too. I'll always use them !!"

Bill
January 2016


"I have known Trent Keast and his then partner Dennis O...for a number of years...I have had Premier Rug Washing wash a number of my area rugs and had my carpets cleaned...Trent always lends a hand and moves furniture and does a thorough job..a lot of my furniture is heavy but Trent took care of it , no problem!. His company always does a terrific job , very conscientious and always exceeds my expectations. I have had some issues with urine from pets and it always was took care of thoroughly."

Allen
December 2015


"I have a collection of very fine rugs and, nice as they are, since I've been using Premier Rug Washing to clean them, they look better than ever. The process Premier Rug Washing uses, which is very uncommon and employs a centrifuge to get out the last of the suds and dirt, is miraculous. The rugs are always picked up exactly on time and replaced perfectly on the date they were promised to be returned. I can't recommend them highly enough."

Jane - Madison, WI
December 2015


"My rugs have never looked better, absolutely you are the best! For cleaning, repair, pick-up and delivery I would never go anywhere else, thank you. Results way beyond my expectations. I am so pleased with all of your work and care, I can not thank you enough, beautiful! I am still amazed by your results!"

Marilyn - Madison, WI


"I just wanted to email your company and tell you all just how much I appreciate you! I recently had my Great Grandmother's rug from 1940 cleaned and repaired, and I couldn't be happier. The rug that I gave to you had a musty smell, stains, and fraying. It now looks AMAZING, like I had just bought it brand new! I found your staff to all be extremely professional and very personable. They understood how important this rug was to me, and gave me an extremely fair price for the work that was done.When the rug was finished I was amazed that the stains, and smell were completely gone. The restoration done for the fraying was really beautiful and was intricately detailed right down to the backing-which was completely replaced. The care and attention to detail is deeply appreciated, and I am so thankful to your company for taking such good care of my treasured heirloom, and of me. I have now recommended your services to everyone that I know! You all are so wonderful! THANK YOU PREMIER RUG Washing."

Ginna - Madison, WI


"I am contacting you to express my sincerest appreciation of your company. Last week a water pipe broke in my home, and I was left with wet rugs and floors. Thanks to your expedient help by renting me blowers, and a commercial dehumidifier, my floors and rugs are not ruined. I am so impressed with your company for all that you do to help people feel good and comfortable in their homes, without you I would have been left with a wet moldy mess. I thank you so much for your continued great service!"

Marie W

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