1. Our Process Starts With An Estimate

We offer FREE, FAST & EASY estimates via text by simply filling out this 20 second form, once you approve your estimate we schedule your cleaning. You can even take pictures or add additional details about stains or needed rug repairs.
When you are ready to get started you will either schedule a pick up time or drop-off time with our team member.

2. Dusting

Once we have your area rug we will inspect it and begin dusting. A wool rug can hold pounds of soil in its fibers before beginning to look dirty. So prior to flooding a rug with pounds of dirt, dander and other contaminants that can turn to mud, we thoroughly vacuum both sides of the rug and then use a specialized dusting machine called “RugBadger”, which completely separates heavy sediments and dirt from any area rug using the power of over 40,000 harmonic vibrations per minute. We ensure the best possible cleaning, by removing the maximum amount of particulate soil possible before ever getting the rug wet.

3. Deep Cleaning

In almost every instance clients rugs are bathed using the full submersion hand-wash process. We fill up a large rug bath with the appropriate cleaning solutions specific to your textile and both sides of the rug are washed using a horsehair brush. This hands-on approach to cleaning allows our technicians the opportunity to “touch” every inch of your treasured heirloom while delivering personal attention and the deepest clean possible.
Premier Rug Washing only uses mild rug shampoo and cool water just like you would with your wool or cotton sweater. We avoid hot water, harsh detergents, and high heat.

4. Submerge & Soak

Once your rug has been deeply cleaned it is completely submerged to allow all dirt, soil, and cleaning agents to be flushed out. The length of time your rug spends soaking will depend on how much soil and spotting needs to be removed.

5. Massage Out The Dirt

During the submersion the rugs are “massaged” to help push out all particulates. While doing this we continually check the rug for any dirt and keep repeating the process until the dirt is all out.

6. Centrifuge Spin

After the rug is washed and rinsed, the wet rug is rolled and loaded into the cylinder of the centrifuge horizontal rug wringer. If needed, further rinsing can occur while spinning the rug. After removing most of the water, in approximately 2-3 minutes, the rug comes out five percent humid. Centrifugal wringer systems allow carpets to come out looking like new.

7. Setting The Pile

Proper grooming of your rug is another important step in our rug care process. We carefully brush your rug in the direction the knots are tied which determines the direction of the rugs pile. This allows your rug to dry properly allowing for uniform texture and light reflection to ensure your rug retains its maximum beauty. This is when we also pay special attention to the fringe, detangling it to allow it to dry properly so that no damage occurs.

8. Temperature Controlled Drying 

Depending on the age and structural composition of each rug, we will either hang them to dry or lay them flat on an elevated drying bed. Air movers are used to help facilitate drying, and dehumidifiers help control the drying environment. By not using hot water during washing or high heat in drying, we avoid the worry of shrinking. Wool and silk fibers are similar to quality wool and cotton fabrics, so a gentle wash and “dry out flat” is how they have been washed for ages.

FAST, FREE & EASY estimates via text by simply filling out this 20 second form, once you approve your estimate we schedule your cleaning. You can even take pictures or add additional details about stains or needed rug repairs.